Refund policy
The timeframe in which we accept refund:
We have only 30 days refund policy, which means you only 30 days after receiving your item to request a refund.
Exchanges:
We offer exchanges on all products. If you want an exchange, you can request for exchange through this Contact Form
Requirements for a refund:
If you want a refund, you must have to send us using this email support@chargingdockstations.com with the refund reasons in 30 days. Our customer support team will send you a further email with the refund process rules.
Circumstances under which you offer refunds:
1) The products must be unopened in original packaging, and products that have never been used.
2) If our delivery man or shipping service provider delivery defective, damaged products.
3) If we deliver the wrong products category, brand, color, size, and false products.
The customer will get a refund Label by this process:
1) Download/print: This happens when the product is incorrectly damaged by the carrier, or defective in another way.
2) Customer responsibility: This happens when the customer purchased the wrong product, it does not fit, or they no longer want the item.
About return and restocking fees:
1) Customer should not pay restocking fee
2) Customers also should not pay for defective products
About the customer refund process:
If you want a refund, you must email us at support@chargingdockstations.com with refund reasons within 30 days of receiving your order. Our customer support team will respond via email to help with your refund request process. If purchased within 30 days, chargingdockstations.com will refund the purchase price of the products to your Credit card, Debit card, or Paypal account. Customers shall expect to receive their refund within 3-5 days. We do not take any restocking fee and we accept USD currency and customers can return products by mail. You can apply your return or refund by requesting the Customer Form
We have only 30 days refund policy, which means you only 30 days after receiving your item to request a refund.
Exchanges:
We offer exchanges on all products. If you want an exchange, you can request for exchange through this Contact Form
Requirements for a refund:
If you want a refund, you must have to send us using this email support@chargingdockstations.com with the refund reasons in 30 days. Our customer support team will send you a further email with the refund process rules.
Circumstances under which you offer refunds:
1) The products must be unopened in original packaging, and products that have never been used.
2) If our delivery man or shipping service provider delivery defective, damaged products.
3) If we deliver the wrong products category, brand, color, size, and false products.
The customer will get a refund Label by this process:
1) Download/print: This happens when the product is incorrectly damaged by the carrier, or defective in another way.
2) Customer responsibility: This happens when the customer purchased the wrong product, it does not fit, or they no longer want the item.
About return and restocking fees:
1) Customer should not pay restocking fee
2) Customers also should not pay for defective products
About the customer refund process:
If you want a refund, you must email us at support@chargingdockstations.com with refund reasons within 30 days of receiving your order. Our customer support team will respond via email to help with your refund request process. If purchased within 30 days, chargingdockstations.com will refund the purchase price of the products to your Credit card, Debit card, or Paypal account. Customers shall expect to receive their refund within 3-5 days. We do not take any restocking fee and we accept USD currency and customers can return products by mail. You can apply your return or refund by requesting the Customer Form